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No longer worry about
A hard drive crash
A power outage or fire
Taking home a daily backup tape
Whether your backup tape or disk will restore in an emergency.
 
 
FAQ


What is FTP?
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FTP is a method of transferring files to and from servers. FTP also allows you to transfer files from server to server without having to download the files to your local computer.

 
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How can storing my data remotely maintain my privacy and security?
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Each client is assigned a private partition which holds only their data. Only the clients authenticated password on login allows him to access the partition.

 
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How do I go about "backing up" my data, what's the best software to use?
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For those new to the world of data backup, our technicians will be glad to discuss a schedule and method best fitting your needs. There are a lot of commercial software applications you can use or you can use no commercial software with the right methodology.

 
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What if we already have a tape backup system?
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Using a tape backup system and a remote backup system offers the best of both worlds. Critical files, like billing, customer contact files and databases can be kept on the remote backup system. While, the tape system can be used to create a full backup of the entire system once or twice a month, instead of on a daily basis. The tapes and drive will last longer and require less maintenance. The remote backup system can provide a quick and easy way to retrieve critical files and databases without the hassle of searching through tapes.

 
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What if we already have a Zip* drive?
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We believe that it is not optimal, and most users should not use a Zip or other removable disk media for backup. A remote backup service is better and has the required file redundancy to protect important data. The only safe way to use a Zip drive for backup is to have three disks and make the same backup three times. That way when one of the disk fails, you are still protected.

 
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Why is remote backup a better solution than an extra hard drive?
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Many data centers charge monthly for an extra hard drive, often as much or more than using a remote backup service such as B4BACKUP. Local backups offer you no separation in case of mechanical failure, power loss, disaster or the occasional billing dispute.

 
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What networks does B4Backup use?
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Our goal is redundancy and dependability. We lease rack space from the finest providers available and buy bandwidth from Qwest, Abovenet, Williams, Hurricane Electric and Level3.

 
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What kind of connection speeds will I get on each plan?
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A 10Mb plan will ideally provide 1000KBps per transfer. This is due to the way bandwidth is measured, a 10 Megabit connection provides 1 Megabyte of real world speed.

 
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What kind of things can I use my space for?
- You can backup your web site, server, desktop pretty much anything you have a legal right to backup. Backup servers are not "download" sites however, if you need a server for distributing downloads a dedicated server would be better suited please contact sales@b4backup.com for specific needs.

 
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How long will a remote backup take?
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Offices with high-speed internet connections should find this service comparable with tape drives. Dial up users should be able to do incremental backups in thirty to sixty minutes depending on their backup size. The initial backup can take several hours to complete. We recommend backing up the most important files first and then selecting other files as the backup progresses. Or, the initial backup can be run over the weekend.

 
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Onsite, offsite - What's the difference?
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Basically, remote backups work like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer being backed up, a remote backup sends encrypted file data over the internet to a computer file storage system safely off-site.This usually happens at night while your business is closed and nobody is using the computers. It can be completely automatic. In fact, you may forget it's working every night. For consultancy contact sales@b4backup.com.

 
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Why are remote backups considered more beneficial?
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The data is immediately stored off-site using an automated backup system. Also, only an internet connection is needed. Completely eliminating the need for expensive backup equipment and media. And, since the system can be automated, manual labor is eliminated.
 
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